Managed IT Support

Managed IT Support

Managed I.T. Is a common buzz word in the I.T. World and conjures up many thoughts when it is used. 

At DTS we have written a program especially for ourselves that enables us to look at your Event logs on your computer and allows us to see issues live as they happen. It is in constant development and improving all the time. 

We also add the ability to remote connect to your system on request speeding up the remote support experience. 

Features Include 

  • Live system feedback to our secure database
  • Live Monitoring to help prevent minor faults
  • Patches and upgrades
  • Auditing and license control
  • Monthly payment and unlimited online support subject to fair use policy
  • Onsite support at extra cost when required
  • Windows, Apple and Android tablets and laptops supported
  • Windows and Apple Desktops supported
  • Windows, Linux Servers supported